Sofitel Alterwall

Sofitel Alterwall


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Alter Wall 40, 20457 Hamburg
Visit the Website +49 40 369500
Luxe for Less
Area: Altstadt

I have stayed in hundreds of hotels the World over, but the Sofitel Alterwall is by far my most frequent check-in. In a city with an impressive choice of places to stay there is lots to argue as to why you should bypass them and check in here instead.

A welcoming signature scent wafts through the lobby without being too much. The check in staff are friendly, German efficient and always there to help.

Then there is the location, central to all the shops and the perfect starting point to explore the city. Close to the Alster Lake, slap bang in the middle of all the shops and a few stops away from all the cities best attractions.

When booking, request the canal side where possible. All the rooms are comfortable, the beds are first class, duvets are fluffy (German style so you get two singles for a double bed). The mini bar is stocked and the in-house laundry service is impeccable. The one slight oddity about the room is the frame photographs of couples that are built into the headboard. Each looks like it come straight out a 1960’s family album - I don't always get the images but I'm not complaining when the bed is that comfortable.

The suites here take it up a notch with sleek modern living and dining areas together with multiple bathrooms and plenty of extra living space. If you stay at the Sofitel frequently make sure you sign up to the Accor loyalty program as loyalty is rewarded with some great room upgrades.

The spa downstairs offers a gym, an underground pool and treatment rooms which can be booked for massages and facials; the two times I've had a massage they couldn't be faulted.
Drinks on the evening are best had on the terrace, the wine comes in caraffes giving you more than your standard glass of wine, while the on-site restaurant pops up on more than a few of Hamburg's recommended dining spots.

But this hotel really came into its own when I slipped a disk, unable to walk and with tears streaming down my face such was the pain I was in, a back specialist was located, an appointment was made, my booking was extended, and room service literally delivered food to my bedside without me having to open the door. The care and attention I received was personal, caring and made a painful few days more bearable. Over the course of the next few days I ate almost every dish room service offered and all were superb. The Atlantic salmon being particularly good.

The hotel is clean, practical and comfortable with friendly staff and a worthy spa, and for smokers, you'll appreciate the library where you can retire and smoke indoors on winter nights. The best bit is that the room rates won’t break the bank either.

Personally, it’s my home away from home. It really is a rather splendid place.


Establishment Type
Modern Design
Spa & Pampering
City Style
100% Non-smoking hotel
Air conditioning
Airport transfer
Bar & Lounge
Beauty salon
Business centre
Conference rooms
Room service
24 hour room service
Spa treatments
Swimming pool (indoor)
Wifi (Premium)
Wifi (Free)
Middle of the road